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Cancellation Policy

 
 

Changing or Canceling a Dragon Door Order Before It Ships

Most orders you place on DragonDoor.com enter the shipping process very quickly so we can get your items to you as soon as possible. Orders already in the shipping process cannot be modified.

 

Rush orders can be modified or cancelled until 2:30pm EST.

 

All other orders can be modified or cancelled until 4:30pm EST.

 

You can update or cancel your unshipped orders by calling us at: 1-800-899-5111